In recent years, online therapy has grown rapidly. With the rise of video calls, messaging platforms, and specialist apps, many people in the UK now consider getting support from the comfort of their home. But an important question remains: does it actually work? This blog explores the benefits, challenges, and real experiences of online therapy, so you can decide if it could be the right path for you.
The Rise of Online Therapy
Even before the pandemic, online therapy was slowly becoming more popular. But when face-to-face sessions were no longer possible, thousands of therapists moved online almost overnight. For many, this shift opened doors that had previously felt closed. Now, online therapy is not just a backup option, it’s a recognised way of accessing mental health support.
The Benefits of Online Therapy
There are several reasons why online therapy has been embraced:
- Convenience: No travel time, no waiting rooms, just log in from home.
- Accessibility: If you live in a rural area or have mobility challenges, therapy is suddenly within reach.
- Choice: You’re not limited to local therapists. You can choose from across the country.
- Privacy: For some, talking from their own home feels safer and more comfortable.
- Flexibility: Many therapists offer video, phone, or even text-based sessions.
The Limitations of Online Therapy
Of course, online therapy isn’t perfect. Some people find it harder to connect through a screen. Body language and subtle cues can be easier to miss. Technical issues, like poor internet connections, can also disrupt sessions. For those dealing with very severe or complex issues, in-person therapy may still be the better option.
That said, for many common challenges, like anxiety, stress, or low mood. Online therapy can be just as effective as face-to-face sessions.
Does Research Support Online Therapy?
Yes. Multiple studies have shown that online CBT, for example, is as effective as in-person CBT for conditions like anxiety and depression. The NHS now offers online programmes as part of Talking Therapies, showing that digital delivery is recognised at a national level. The key factor is the same as with any therapy: the quality of the relationship with your therapist.
How to Decide If It’s Right for You
Here are some questions to help you decide:
- Do you feel comfortable using video or phone calls for personal conversations?
- Would you benefit from avoiding travel and saving time?
- Do you want access to a wider pool of therapists?
- Do you prefer the sense of being physically present with someone in the same room?
Your answers can guide whether online therapy feels like a good fit.
Tips for Making Online Therapy Work
If you decide to try it, here are some gentle tips:
- Set up a private space: Find somewhere quiet where you feel safe to talk.
- Check your tech: Make sure your internet connection and device are reliable.
- Be open: Treat it like in-person therapy, be honest about your feelings and what you need.
- Review after a few sessions: Give it time, but reflect on whether it feels helpful.
Final Thoughts
Online therapy isn’t for everyone, but for many it has opened doors that were previously closed. It’s flexible, accessible, and increasingly recognised as effective. At Helpfound, we believe in supporting people with clarity and directionm whether that’s online or face-to-face. The important thing is not how you connect, but that you do. Reaching out for support is what matters most.
