If you are in immediate danger, call 999 now. This page is not a crisis service.

Safety

Your safety matters

HelpFound and Catherine are here to support your emotional wellbeing — but we are not a crisis or emergency service. Please use the resources below if you need urgent help.

Crisis support

If you need urgent help right now

Immediate danger

Emergency services

999

If you or someone else is in immediate danger, call 999 now.

24/7 free

Samaritans

116 123

Free, confidential support 24 hours a day, 7 days a week for anyone in distress.

Urgent support

NHS 111

111

For urgent medical or mental health support that is not a 999 emergency.

Text support

Crisis text line

Text SHOUT to 85258

Free, confidential crisis support by text message, available 24/7.

Under 35

PAPYRUS (under 35)

0800 068 4141

Support for young people under 35 experiencing thoughts of suicide.

Mental health

Mind helpline

0300 123 3393

Information and support for people experiencing mental health problems.

Important to understand

What Catherine is and is not

Catherine can help with

  • Talking through what you are feeling
  • Guided self-help and reflection tools
  • Grounding and breathing techniques
  • Thinking through options and next steps
  • Signposting to professional support

Catherine cannot help with

  • Crisis or emergency situations
  • Medical or psychiatric advice
  • Diagnosis of any condition
  • Prescribing or advising on medication
  • Replacing therapy or professional care

Wellbeing tips

Looking after yourself

Talk to someone you trust

Sharing how you are feeling with a trusted friend, family member or colleague can make a real difference. You don't have to face things alone.

Reach out to your GP

If you are struggling with your mental health, your GP is a good first point of contact. They can refer you to appropriate support and services.

Use Catherine as a supplement, not a replacement

Catherine works best alongside human support, not instead of it. If things feel serious, please reach out to a professional.

Take breaks when you need to

It is okay to step away from conversations and take time for yourself. Your wellbeing comes first.

If you have concerns about the safety of HelpFound or Catherine, please contact us at support@helpfound.com

Talk with Catherine